To help give you the exact steps for your machine, could you tell me: What are you using? What specific error code do you see in Windows Update? Is your touchpad currently working , or is it frozen?
This makes it the perfect solution for —logging into Windows, accessing web-based time clocks, or authenticating into ERP systems without installing complex middleware drivers.
Note: If you were looking for a physical product (a piece of hardware) to purchase, this is not a retail item. It is an internal component soldered onto your laptop's motherboard/palm rest.
Because version 1.0.0.13 is an optional preview driver, you do not need it to maintain a secure operating system. If your touchpad works fine, the easiest approach is to hide the notification so it stops blocking your update queue. alps electric hidclass 10013 updated
This error code explicitly means "The device does not exist." Windows Update is trying to apply a patch to a component (like an external Alps wireless keyboard or dock) that is not currently plugged into your machine.
The update is an optional device driver released via Windows Update, primarily targeting Alps touchpads, trackpads, and pointing filters integrated into laptops from major brands like Dell, HP, and Toshiba. Initially published with a release timestamp around April 2017, this specific driver continues to surface on older Windows 10 and enterprise build environments.
Driver updates fail due to hardware mismatches or registry conflicts. To help give you the exact steps for
This comprehensive guide details what this driver is, why it fails, and exactly how to fix it. What is the Alps Electric HIDClass 10013 Driver?
Unplug all USB hubs, external keyboards, mice, and docking stations. Restart your laptop.
: Many users report that Windows Update offers the 10.0.1.3 version repeatedly, even after it appears to have finished installing. This makes it the perfect solution for —logging
Because it is an optional driver, IT experts often suggest that unless your touchpad is currently malfunctioning, it is safer to skip this update. How to Manage the Update
: While this specific version (1.0.0.13) is older, Alps Alpine has released subsequent security updates to address vulnerabilities (like CVE-2020-15596) that could allow local attackers to execute code. Troubleshooting & Installation
The update is an official device driver released to optimize Alps touchpads and pointing devices on major laptop brands like Dell, HP, and Lenovo . While it aims to enhance system hardware stability, many Windows 10 and Windows 11 users encounter a frustrating issue: the optional driver update fails to install correctly or continuously reappears in the Windows Update loop. Why the Alps Electric HIDClass Update Loops or Fails