Users typically consider a firmware downgrade to solve a problem introduced by a recent update. Common motivations seen in user communities include:
Use a high-quality, high-endurance MicroSD card (16GB or 32GB is ideal). It must be formatted to the FAT32 file system.
If a widespread firmware update breaks a standard feature like RTSP or Wi-Fi connectivity, reaching out to support with your device's serial number can be highly effective. Support agents can often push custom, stable firmware rollbacks or patches directly to your device over the cloud. Final Verdict
Once the camera reboots and shows a steady green or blue status light, open the EZVIZ mobile app. Navigate to to verify that the firmware version has successfully rolled back to your desired older version. Immediately turn off Auto-Update in the app settings to prevent the camera from pulling the buggy update again. Troubleshooting Common Issues The Camera Ignores the SD Card and Boots Normally ezviz downgrade firmware
Use search strings like:
This is the hardest part of the process. EZVIZ does not maintain a public archive of old firmware on their main website.
Newer firmware often disables RTSP (Real Time Streaming Protocol) and ONVIF support for "security reasons," preventing the camera from working with third-party NVRs or software like Home Assistant. Users typically consider a firmware downgrade to solve
Insert the microSD card into your computer. Right-click the drive and select . Choose FAT32 (not exFAT or NTFS). Allocation unit size: Default.
Insert the prepared microSD card into the camera’s card slot.
When this happens, users find themselves searching for one specific solution: . If a widespread firmware update breaks a standard
Flashing firmware meant for a different version of the same model will fail. Open the . Go to Device Settings > Device Information . Note the Model Number and the current Firmware Version .
The username is typically admin . The password is the unique 6-character Verification Code printed on the physical sticker of your Ezviz camera. Navigate to the Upgrade or Maintenance tab.
You cannot downgrade directly through the EZVIZ mobile app. You will need: Most EZVIZ tools are Windows-based.