0xe00086cc Backup Exec _hot_
Open the firewall settings on both the main server and the target machine.
: The Backup Exec Service Account (BESA) has been locked out in Active Directory, deleted, renamed, or its password was recently changed without updating the Veritas console.
This error can occur in various Backup Exec versions, from older releases such as Backup Exec 2010 R3 and Backup Exec 2012 up to more recent versions like Backup Exec 15 and Backup Exec 20.
The Backup Exec error code typically surfaces during the installation or upgrade of the Remote Agent for Windows (RAWS) . This error generally indicates a compatibility or environment conflict, often occurring when the Backup Exec server attempts to push an agent to a remote machine that has a mismatched or corrupt previous installation. Common Causes of Error 0xe00086cc 0xe00086cc backup exec
Resolving this error requires addressing user account rights, Remote Agent states, and network communication settings. Root Causes of Error 0xe00086cc
If your network hardware struggles with large data bursts, reducing the data block size can prevent communication dropouts. Open the properties of the failing backup job. Navigate to the settings. Locate the Block size and Buffer size settings.
Quick checks (do these first)
If push installation continues to fail, bypass the media server's push mechanism.
When a Backup Exec job fails with this specific error, users often see a message like "The Backup Exec job engine system service is not responding". On many systems, this failure is accompanied by an entry in the Windows Event Log with Event ID 57860.
The error code 0xe00086cc is often accompanied by a descriptive message, which may vary depending on the specific circumstances. Some common error messages associated with 0xe00086cc include: Open the firewall settings on both the main
If you are using a dedicated Backup Exec Service Account (BESA), ensure it isn't locked out in Active Directory. Veritas Technologies Active Directory Users and Computers Locate the account, right-click Properties > Account tab , and uncheck "Account is locked out". Veritas Technologies 3. Verify Local Security Policies
Backup Exec generally requires the Remote Agent on target servers to match the Media Server’s version.
Check the status of every writer. If any writer shows a state other than [1] Stable or displays a Last error: Failed message, restart the Volume Shadow Copy service. You may need to reboot the target server to reset stuck writers. 3. Adjust Network TCP/IP Settings The Backup Exec error code typically surfaces during